www.steamretro.com (hereinafter, the Web) is a website owned by Malcolm SInclair, hereinafter THE OWNER, with CIF / NIF no: x2892341e and registered office at: C / Julian Cañedo 4 Local L C.P. 33008- Oviedo (Asturias). The access, reproduction and use of the services of the Web requires the prior acceptance of the Conditions of Use in force at all times; THE OWNER reserves the right to modify said Conditions when it deems it appropriate, by publishing the new text on the Web. It is the responsibility of the user to know the Conditions of Use before accessing the products and services of the Web; If you do not agree with them, please do not  use  it. 


 The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the html codes of the website, etc.), whose Intellectual Property corresponds to THE OWNER, except with regard to those materials obtained under license from third parties. THE OWNER and its licensors retain at all times the Intellectual Property on the Web and on the different elements that compose it, individually considered, in all the copies that are made (whatever the support to which they are incorporated), granting on them only the rights of use described below. Any right that is not expressly assigned is understood to be reserved. In addition to the above, THE OWNER is responsible for the selection, design of the structure and arrangement of the contents of the Web, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presenting of the same, corresponding, therefore, the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database. THE OWNER is also the sole owner of the design and graphic image of the Web, reserving the pertinent legal actions that may correspond against people who make imitations or unfair uses of it.



It is allowed: Browsing the Web, that is, accessing and viewing it on a device, with any temporary or accessory reproduction being authorized, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Navigation through certain sections of the Web requires prior registration. Benefit (prior registration), of the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly indicated in the different sections. It is strictly prohibited: Any operations with respect to the Web, its contents, the downloaded products and the copies of all of them that are contrary to the Law, good customs and good faith. Any use outside the personal and private sphere, especially those for commercial or professional purposes, including the sending of advertising or messages and the collection and processing of data from third parties. Any type of extraction, public communication and / or transmission, total or partial, by any means, outside the private scope of permitted use and, especially, its incorporation into any other work, including web pages, collections or databases. The publication in the media of the materials that can be downloaded from the Press Room section is exempted from this prohibition. The removal, concealment or falsification of the notices and warnings about the Intellectual or Industrial Property of the Web or of any of the products provided through it. The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Web, other users or any third party.


 The establishment of links and hyperlinks with the Web from other pages or websites is authorized, provided that they are not made in a way that damages the public image and brand of THE OWNER, the Web or any of the people and products referred to in it. In the establishment of links with the Web, the use of techniques that imply confusion about the identity and ownership of the contents, such as framing or others, is expressly prohibited. The establishment of links from pages or websites whose contents promote or advocate, directly or indirectly, of any type of violence, discrimination, pornography or illegal activity is prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited. In the creation of the links, the use of elements extracted from the Web is expressly prohibited, without the prior and express consent of THE OWNER In no case may it be understood that links to the Web from third-party pages or websites imply relationships of THE OWNER with their owners, nor does it imply endorsement, sponsorship or any recommendation of THE OWNER on them, so THE OWNER does not will be absolutely responsible for its content and legality. 


As a client or user of the Web, you agree to make appropriate use of the contents and services offered through it and not to use them to: Engaging in illicit, illegal or contrary to good faith and public order activities. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or that violates human rights. Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage. Disseminate content that threatens the image and reputation of THE OWNER or third parties. Attack the rights of Intellectual, Industrial, image, honor or other property that correspond to THE OWNER or third parties. THE OWNER will have full freedom of decision on whether the contributions and messages are finally published on the Web or not, being empowered to withdraw them when deemed appropriate. The infringement of any of the rules contained in these Conditions of use and, especially, of the provisions of this clause, will empower THE OWNER to immediately unsubscribe as a user or subscriber of the Web.



 Credit card 

The card operation is immediate, totally secure and verified by VISA. It will be validated by your bank and, if accepted, it will be sent to us automatically and instantly. A security key is required to be able to make this type of online payment. Consult your bank if you do not know your security code. 

VISA / VISA Electron and MasterCard / Maestro cards are accepted. 


 PayPal is an Internet payment service that allows you to pay safely, easily and quickly, with a simple and easy registration and also the PayPal account will cost you nothing. Your bank or credit card details are only stored in PayPal, which makes PayPal payments even more secure. Payments are made with just two clicks. You will not have to write your credit card details for each purchase. We will proceed to dispatch the order in 24-48 hours after you have placed the order, as long as all the items you have purchased are in stock. This service will have a 5% surcharge on the total amount of the purchase, as shown in the breakdown of the price. You cannot change the shipping address with this payment method. 

Wire transfer

 With this form of payment you carry out the operation in advance by transferring the amount of the order from your bank. Remember that transfer orders will be kept for 4 business days pending payment, excluding weekends, starting the day after placing the order.

 If you have any questions about the payment methods, do not hesitate to contact us Bizum Enter the phone number associated with the service and the password for 

BIZUM online purchases

 (If you still don’t have your password, you can request it in your bank’s app). You will receive an SMS with a confirmation code that you must enter in the payment window and complete the payment. Minimum amount to use the service (€ 0.50). The possibility of using this service will be subject to the availability of each bank in order to make online purchases with BIZUM. 


Currently Steamretro works with transport companies of solvency and recognized prestige, which provide wide coverage and quality to our shipments. This relationship allows us to solve any possible incident, do not hesitate to contact us if it is the case. Messenger service: VAT included. 

National deliveries: 

If you place an order on a business day before 2:00 p.m., you will receive your order the next business day. If you place your order after 2 pm, you will receive it in two working days. 

International deliveries:

The delivery time will depend on the postal service of the destination country. 

Peninsular shipping: 6.0 €

 Shipments to the Balearic Islands 7.0 € Shipments to the Canary Islands, Ceuta and Melilla

 Get in touch with us Only for these destinations do we use the post office courier service. International deliveries International shipping costs depend on the weight of the product.

 Here is a list with more information


The Client has recognized the right of withdrawal of the purchase made through the Website, and therefore, if he is not satisfied, he may return the Product within a maximum period of fourteen (14) calendar days from when he has acquired possession of the item. / s, except for items that have been worn or clothing that has been worn. Corsets are considered intimate products so they cannot be returned. Period of exercise of the right of withdrawal: You can exercise the right of withdrawal without justification within a period of 14 calendar days for all articles with their original packaging and without unsealing. This period will expire 14 calendar days from the day you or an authorized third party, other than the carrier, received the package with the items purchased. In the event that in the same order you have purchased multiple items that have been delivered to you separately, the withdrawal period will expire 14 calendar days from the day on which you or an authorized third party, other than the carrier, received the last of these. articles.

 How to exercise the right of withdrawal: 

To exercise the right of withdrawal with respect to the items purchased on Steamretro, the Customer must express his unequivocal decision to withdraw from the contract by contacting our Customer Service, on the telephone number 697 295 026 where They will indicate the steps to follow, or through the email account oviedo@steamretro.es to unequivocally state their decision to withdraw from the contract. Notwithstanding the provisions above, you may also choose to exercise your right of withdrawal by completing and sending electronically to the email account indicated above, the withdrawal form model that is detailed below. The right of withdrawal will be understood to be exercised within the term when the Client has sent the communication regarding the exercise of this right before the end of the corresponding term, in the terms indicated above. 

Consequences of withdrawal:

 In case of exercising the right of withdrawal, all payments received by the Client will be returned. The Customer must return the products subject to withdrawal without any undue delay and in any case no later than within a period of 14 calendar days from the date on which his decision to withdraw is communicated and the shipping costs will be borne by the customer. . The refund of the amount corresponding to the withdrawal will be made within a period of 14 calendar days from the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated and provided that the items subject to withdrawal have been previously received, otherwise, The disbursement may be withheld until the receipt of said items or until the Customer submits proof of their return, depending on which condition is met first and the amount will be returned less the shipping costs originally paid in the purchase. We will proceed to make said reimbursement using the same means of payment in which the purchase was paid without the Customer incurring any expenses as a result of the reimbursement, with the exception of the costs of returning the item. In all cases, the items to be returned must be in perfect condition and with its seal and original packaging. If this were not the case, this withdrawal cannot be exercised as they are articles that are capable of being copied.


The following are excluded from the right of withdrawal: 

The provision of services, once the service has been fully executed. The supply of goods or services made according to the Customer’s specifications or clearly personalized. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery. Any other good or service covered by art. 103 of RDL 1/2007, of November 16. The direct costs originated by the return of the items that are the object of the withdrawal will be borne by the Customer. 

The shipment must be made to the following address: STEAMRETRO Store C / Julián Cañedo 4 Local L 33008 Oviedo Withdrawal model

 To the attention of STEAMRETRO. C / Otero 4 Local L 33008 Oviedo- 697295026 oviedo@steamretro.es 

I hereby inform you / we communicate (*) that I withdraw from me / we withdraw from our (*) sale contract of the following good / provision of the following service (*): – Order on / received on (*) – (Name of the consumer or consumers) – Address – Date – Signature of the consumer and user or consumers and users; only if this form is submitted on paper) (*) 

Returns of defective or erroneous products If, once the item has been received by the Client, it does not comply with the provisions of the Contract or prevents its proper functioning, you must contact us immediately by sending an email to the address oviedo@steamretro.es, or by calling 697295026, where we will indicate the way to proceed for your return. 

Once the defective / erroneous item has been received, we will proceed to carefully examine the product and we will notify you by e-mail within 24/48 hours if it should be replaced by another of identical characteristics. In the event that for reasons of availability the replacement of the item cannot be made, the full refund of the purchase will be made, including the shipping costs incurred. The return will be made in the same means of payment that was used to pay for the purchase. The refund or replacement of the item will be made within 7 days from the date on which we send you an email confirming that the aforementioned refund or replacement is applicable.



 The information or personal data that you provide us will be treated in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of said information and data and it is declared that all the information or data you provide us are true and correspond to reality. MODIFICATIONS THE OWNER reserves the right to make, without prior notice, the modifications it deems appropriate on the Web, being able to change, delete or add both the contents and services provided through it, as well as the way in which they appear presented or located. Although THE OWNER will make every effort to keep the information contained on the Web updated and error-free, it does not offer any guarantee regarding its accuracy and updating. Nor is the obtaining of any specific result or purpose guaranteed, so access to and use of the Web is the sole responsibility of users and clients. LEGAL ACTIONS THE OWNER will pursue the breach of these Conditions of Use, as well as any improper use of the Web or its contents, the infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property, exercising all actions , civil and criminal, that may correspond to it in Law. 


The parties submit, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user’s domicile. Likewise, under the terms set forth in article 14 of EU Regulation 524/2013, on consumer dispute resolution, a direct link to the online dispute resolution platform is provided, as well as an email address so that you can contact us directly: European Union Online Dispute Resolution Platform oviedo@steamretro.es


As established in Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users, the guarantee of new products offered in our website is valid for two years from the date of delivery. For second-hand products, the warranty period, according to the criteria of the standard, is one year. Deficiencies caused by negligence, blows, use or improper handling, or materials subject to wear and tear due to normal use or products capable of immediate copying are not included. For incidents that justify the use of the guarantee, the legislation establishes that the consumer will have the right to replace the item, discount or return. The guarantee will lose its value: If some of the data of the same or of the proof of purchase are modified, altered or replaced. If you do not have the invoice sent with the order. To make use of the guarantee, it is essential to present the guarantee certificate together with the proof of purchase. To make the guarantee effective, contact us by phone 697295026 or email oviedo@steamretro.es